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Word on the street is they will be up and running by January of 2005 again. Even though they have stopped training the fraud that has been going on for years is still fraud and there is still proof in the records and in talking to the insured and asking which doctor(s) they have seen.

A copy of a Hollern student performing the day one through day four procedures accompanies this complaint. Approximately 7 to 71/2 minutes into the tape one of the patients in the room notices the camera recording him and his family. Listening to the conversation that follows the patient noticing the camera is proof that the patients had no idea that they were being taped and that Hollern and his students were anything but honest with the patients about the cameras.

The above violations occur in all of the Hollern training clinics. These violations carry over into the field offices with the exception of the video taping of patients. Video taping has not occurred yet in my old practice but the cameras and monitors were installed. In their letter of April 6, 2004 to your board regarding my first complaint Hollern and Stapleton lied when they stated, “Dr. Hollern purchased the practice with the intent of reselling it”. It was purchased as a training facility and the cameras were installed. When my former staff (Finnell and Swartley) and I would discuss problems we were encountering with the Hollern system, we had to be careful which room we were in because we were afraid of being over heard. I fact, the day I quit and I went to the Shelbyville office to turn in my keys and tell my former staff, we had to talk in the x-ray room because it was one of the few rooms without cameras and microphones. I understand that Hollern had the cameras pulled recently when he temporarily closed his school. However, he has plans to replace them when his school is up and running again. Most of the Hollern students listed in the section on witnesses have copies of the tapes recorded during their training. Hollern closed his school due to financial and tax problems.

The doctors listed in this section, the office staff from any of the offices and the former students (see witnesses) can attest to the above.

Key Witness: Dr. Jason Goodman

I taught chiropractic business for Kats Management Services for over 10 years. Kats was the first system ever endorsed by the ACA because of their ethics. I practiced for 16 years. I have written an examination text book. I had reviewed thousands of chiropractic records and cases. I frequently advise NCMIC of malpractice matters. I teach utilization and peer review and I have had the privilege of being on both state sponsored peer review committees. When I was on the board’s peer review committee we referred several doctors to the board for disciplinary action for clinical incompetence and other violations.

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Editor's Note: Those doctors who would like more information about this complaint may contact Dr. Miller through ChiroWeb at DrMiller@DCMedia.com.

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