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Frequently Asked Questions


Q: I entered my name and address, Why am I not listed?
A:
If a search you perform does not return the results you expected, modify your search criteria. (When searching on the name field, you may use the last name or last name, first initial)
NOTE: Remember to use a space between the comma and the first initial.

 

Q: You have my home address online, how can I receive the publication at my home but have my office address listed?
A:
In order to have your locator listing address differ from your print publication delivery address, you must purchase an enhanced listing. (For more information see: https://www.chiroweb.com/memberinfo or contact our reader services department at readerservices@mpamedia.com.)

 

Q: How do I get my full address and phone number listed listed?
A: In order to list your full address and phone number, you must purchase an enhanced listing. (For more information see: https://www.chiroweb.com/memberinfo or contact our reader services department at readerservices@mpamedia.com.)

 

Q: How do I get an enhanced listing and what do they include?
A: An enhanced locator listing includes; Practice Name, First name, Last name, Address, Phone number, Fax number, mobile number, a Photograph, up to 400 characters of text, Web Site link, e-mail link, College graduated, Techniques Practiced, Other services offered and Memberships.
(For more information see: https://www.chiroweb.com/memberinfo or contact our reader services department at readerservices@mpamedia.com.)

 

Q: I never gave permission to list my information online, how does one go about getting the information removed?
A: If you wish to have your information removed from the locator directory, please contact reader services at readerservices@mpamedia.com.

 

Q: Why am I not listed on the "Chiro Directory" under "Additional Listings?"
A: Additional Listings are limited to 50 listings in an effort to protect our database.

 

Q: How can I add a photo to my Locator Listing?
A: You may email a photo to myrep@mpamedia.com and we will upload at no charge.

 

Q: How can I modify my listing?
A: Log on with your user ID & password, modify, click on save changes follow the instructions.

 

Q: Does the information I enter in the Locator have to match exactly with what you have on file, for my listing to come up?
A: Yes, all the information must match exactly. For example, if you enter "Huntington Beach" as the city, but the address listed in our database only says "Huntington Bch," the locator won't recognize your request as a match.

In order to maximize the effectiveness of the search feature, please narrow your search, whenever possible, particularly to fairly uniform search criteria such as zip code, or last name and first initial only.

 


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  chiropractic patient/consumer

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