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Editorial Features      View Digital Edition

Building the Right Team: Hiring and Firing Do's & Don'ts
April, 2016
Dr. Nick loves practice, but this morning he dreaded his drive to work. For months, he's known he needs to fire his front-desk CA, but still hasn't.


Reputation Management 101: How to Monitor Your Online Brand
April, 2016
If you're like me, as a child you were taught, "Sticks and stones may break my bones, but names will never hurt me." No matter what someone said to me, they weren't going to harm me with name-calling.


Metrics Matter!
March, 2016
Physicist William Thompson, better known as Lord Kelvin, introduced a new way to measure temperature in 1848.


Patient Care & Customer Service: How Does Your Practice Stack Up?
March, 2016
It is common knowledge that many malpractice cases originate for reasons other than poor patient care or bad outcomes.


Ready to Sell? Key Considerations
March, 2016
Thinking about selling your practice? Consider how these practice characteristics might hold the key to how long your practice is on the market.


Key Steps in Targeting Your Demographic With Online Content
March, 2016
You can create the most persuasive online content by tailoring it to a well-defined audience.


Is Your Head in the Right Place? 5 Rules for Success
March, 2016
We all know them – the people who seem to breeze from one patient to the next, one project to the next, one crisis to the next, and always seem to come out on top.


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